Hi there.
A new Niu user in Amsterdam here (yellow plate, of course (inside joke for Dutch users)). It’s a great ride but there seem to be a couple of issues. It took three days and head office intervention to activate the scooter on the app.
I also have to get a backrest PDQ, because my girlfriend feels vulnerable on the back without one. The wobbly passenger pedals don’t help. I have no idea why they are so wobbly and won’t shut most of the time. Does anyone else have this?