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Hi everyone!
I had problems with the app aswell, but now it seems fixed.
My story:
I bought my NiU N1S here in Sweden three weeks ago and installed the app and tried to connect it but no success. After one week I contacted the dealer and went there so they could check it.
The reason I couldn’t connect the moped was that it was already bound to one of the guys working in the store. The moped was new to the dealer too so the were fiddeling with it but didn’t really know what they were doing. Once we figured that out I got the N1S into the app in my phone (android). The moped was still “offline” in the app.
I went home with my moped while the dealer contacted the importer, if the could fix the problem.
The day after the dealer called me and reported that NiU had fixed the problem. I tested the app again and now the moped was “online” but no gps location. I disconnected and connected the battery and tried it again, this time it worked. The moped is now online and gps is working, giving me the exact location.
I updated the moped to the latest version TRA01C10, I had to do it twice to work. With this software version you can switch the GPS off if you like.
Well, now it works, I hope it continues that way!